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Assistant Manager

Location: Keighley The Fragrance Shop

Hours: 24

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant Manager to join our team.

We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry.

So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

About The Fragrance Shop

Established in 1994, The Fragrance Shop is known for its passionate and innovative

nature within the fragrance industry, and we are the UK’s largest, independent fragrance

retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and

accessible for all, and we showcase over 130 luxury Fragrance brands in our stores

200+ nationwide and online! The Fragrance Shop are on the lookout for a passionate,

ambitious and experienced Store Manager to join our company!


Role Overview

Responsible for helping to manage the store to achieve the Company objectives by

providing excellent customer service. To maximise sales and establish efficient methods

of operation and maximise profitability. The role will include leading customer service

focus by playing a hands on role.


Key Responsibilities

. Develop plans and local initiatives to improve the store’s performance and

contribution to the overall company results.

. Help to manage a team of consultants by training, coaching, delegating and

empowering them to provide excellent customer service in a friendly environment.

Take a lead role in resolving customer queries and complaints.

. Ensure that all products are presented/displayed to their best advantage,

following guidelines.

. Actively promote the company and the store in the local market place.

. Ensure that all products are correctly coded, priced and correct POS is used at all


. Continue to develop self and role by studying relevant training materials and store


. Carry out any reasonable tasks as requested by Store Manager/Cluster


. All the above to be carried out in a timely, efficient and cost effective manner.


Required Experience

. Educated to GCSE level or equivalent.

. Business related qualification.

. A minimum of 1 years of experience in a supervisory or management role.

. Working with store KPI’s and towards store targets

. Visual merchandising and commercial awareness to impact business knowledge.

. Flexibility to include evenings and weekends.


Required Skills

. Customer service focused

. Adaptable with a ‘can do’ attitude

. Strong communicational and interpersonal skills


Package Details

. Competitive rate of pay

. Merchandise discount

. Exciting store incentives

. Training and development programmes

. Progression pathways


**Due to the high volume of applications that we receive, we are regrettably not able to

respond to every one. If you have not heard from us within two weeks of your application

please assume that on this occasion you have not been successful.


To apply please either hand  your CV into store or email your CV to [email protected]