Customer Service

The Centre Management Suite

The Centre Management suite is located on the first floor of the car park via the Towngate car park pedestrian entrance and lifts adjacent to the Post Office. We can help with:

•    General enquiries
•    Lost and found property
•    Lost children
•    Car park permits and enquiries
•    Photocopying and faxing
•    Letting information
•    Booking mall space

Finding your way around

The centre is well sign-posted both indoors and out. If you have an enquiry we've not dealt with on this web site, or some feedback (good or bad) about your shopping experience at The Airedale Shopping Centre, feel free to get in touch by calling into the Management Office, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01535 664198.


  • Toilets and Baby Change
  • Public toilets, incorporating disabled toilets
  • Parent and guardian baby changing facilities

The Airedale Shopping Centre toilets can be found on Brunswick Arcade.

Wheelchair Access

The Airedale Shopping Centre is fully accessible for disabled customers. If you have a disability and require assistance, please do not hesitate to contact a member of our staff or telephone 01535 664198.

If you require further information about disabled access to individual stores in the shopping centre, it may be better to contact them directly. You can find their contact details here.


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